1. Useful words and expressions
1.
Engine parts
-Engine
– Starter motor
– Crankshaft
– Connecting rod
– Piston
– Injection
– Gear
– Engine block
– Oil sump
– Carburettor
– Battery
– Engine head
– Timing belt
– Camshaft
– Alternator
– Radiator
– Bearings
– Compressor
– Coolant pump
– Oil pump
– Turbocharger
– Inlet manifold
– Exhaust manifold
– Spark plug
– Ignition system
– Oil filter
– Air filter
– Fuel filter
– Cabin filter
2 . Chassis parts
– Brake pads
– Brake discs
– Rim
– Exhaust pipe
– Shock absorber spring
– Wheel hub
– Tire
3. Body parts
– Fuel pump
– Mask
– Door
– Mirror
– Indicator
– Headlights
– Belts
– Seats
– Radio
– Steering wheel
– Body
– Boot
– Fuses
– Wipers
– Bumper
– Steering gear
– Speedometer
– Fuel level indicator
– Fuel tank
– Gearbox
2. Sample Dialogues
1.
-Good morning
-Hello
-I have a problem with my car – it won’t start.
-I will connect a multimeter and see if the battery has current.
-The battery is discharged, I will connect the charger, but I recommend replacing the battery with a new one.
-Then I’ll ask for an exchange right away.
-Okay, the car will be ready for collection tomorrow morning
2.
-Hello, ma’am
-Good morning
-How can I help you
-I have a problem with my car, the problem is that when I drive the car turns right by itself. Please provide the cause of the fault, repair costs and approximate date of collection of the car.
-Okay, the car will be ready for collection tomorrow. Please provide your phone number to contact us.
-Thank you, goodbye
-See you next day
Next day
-Good morning
-Good morning, the tire needed to be replaced. The cost of purchase and service is PLN 400 with a 10% discount for you, so you will have to pay PLN 360
-Thank you, goodbye.
3.
-Good evening, do you deal with vulcanization?
-Hello, yes, I have equipment for changing tires and balancing wheels.
-Great, in that case I will ask you to order and replace 4 tires.
-What tires do you need?
– Winter ones, from the best proven company and with good reviews
-Okay, the tires should arrive in 3 days. The price of 4 tires is PLN 1,200, labor PLN 400 to be paid upon receipt.
-Thank you
